Shipping Policy

We aim to make the shipping process smooth and transparent. Below, you’ll find our detailed shipping information, including costs and eligibility for free shipping.

Domestic Shipping

Our shipping rates are calculated based on the weight of your order. Below are our shipping options and corresponding weight ranges:






All orders incur a $2 handling fee to cover the costs associated with packaging and order processing.

Shipping Timelines

Processing Time: Orders are typically processed within 1-3 business days.

Shipping Time: Once processed, orders generally arrive within 5-7 business days, depending on the destination.

International Shipping

We’re excited to offer international shipping soon! Check back for updates on rates and availability.

Additional Information

Orders $100 or more are eligible for free shipping. 

Order Tracking: You will receive a tracking number by email once your order is shipped.

Delays: While we strive for timely delivery, some delays may occur due to external factors like weather or carrier limitations.

For any questions regarding our shipping policy, please reach out to our customer support team at info@puzzlenoire.com.